Frequently Asked Questions

 
 

Here you can find answers to some of the most common questions we receive at the shop. If you’re wondering what to do after an accident, how to work with insurance companies after a collision, or are unsure of your rights as an insured party, this is a good place to start. If you have any additional inquiries, don’t hesitate to give Alpine Body Shop a call.

What to do if you're in an accident

Check for Injuries - If anyone involved has been injured call 911 immediately.

Turn on your hazard lights - This alerts other drivers to be cautious around the scene.

Call the police - Don't leave the scene until police have done their job. Even seemingly small collisions can cause expensive repairs. Make sure you get a police report.

Exchange information - Collect contact information from other drivers involved. Don't forget insurance policy information.

Find a witness - If someone nearby witnessed the incident, get them to provide a statement for the police. If they aren't able to stay, get their contact info.

Document - Take photos of the vehicles involved and of the scene. Take notes about the accident as soon as possible.

 

working with insurance

If you aren't at fault, contact the at-fault party's insurance company and give them a statement. Contact your insurance company if you are at-fault, or if there is any question about who may be liable. Even if you aren't liable, your insurance company is a great resource for advice.

 

your rights as a consumer

You always have the right to select the facility to repair your vehicle. If you want to have your vehicle repaired at a shop that isn't on a list provided by an insurer, you are free to do so. If you have questions about laws in the state of Utah, or wish to learn more about your rights, visit insurance.utah.gov for more information.